Your Privacy Matters
We are committed to protecting your privacy and ensuring the security of your healthcare data. This policy explains how we collect, use, and safeguard your information.
Our Privacy Commitment
At HEALS, we understand that healthcare data is sensitive and personal. We've built our platform with privacy and security as core principles.
- Personal information you provide (name, email, contact details)
- Healthcare data entered into our system
- Usage data and analytics
- Device and browser information
- Cookies and similar technologies
- Provide and improve our healthcare management services
- Process transactions and manage accounts
- Communicate with you about our services
- Ensure system security and prevent fraud
- Comply with legal and regulatory requirements
- End-to-end encryption for all data transmission
- Secure data storage with industry-standard protocols
- Regular security audits and penetration testing
- Access controls and authentication measures
- SOC 2 Type II certified infrastructure
- Access your personal data
- Correct inaccurate information
- Delete your data (right to be forgotten)
- Data portability
- Opt-out of marketing communications
- Withdraw consent at any time
Compliance & Certifications
We maintain the highest standards of data protection and regulatory compliance.
GDPR
General Data Protection Regulation (EU)
HIPAA
Health Insurance Portability and Accountability Act (US)
PIPEDA
Personal Information Protection and Electronic Documents Act (Canada)
SOC 2 Type II
Service Organization Control 2 Type II
Data Processing Details
HEALS ERP is the data controller for personal data processed through our platform. We are responsible for determining the purposes and means of processing your personal data.
We process your personal data based on the following legal grounds:
- • Consent: When you have given clear consent for us to process your data
- • Contract: To fulfill our contractual obligations to provide healthcare management services
- • Legal obligation: To comply with applicable laws and regulations
- • Legitimate interests: To improve our services and ensure system security
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Healthcare data is retained according to applicable medical record retention requirements.
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses and adequacy decisions, to protect your data during international transfers.
Questions About Your Privacy?
If you have any questions about this Privacy Policy or how we handle your data, please don't hesitate to contact us.
Data Protection Officer
privacy@healserp.com
+1 (555) 123-4567
General Inquiries
support@healserp.com
+1 (555) 123-4567